At Dgtfile, we strive to provide high-quality digital products and a seamless shopping experience. Please read our refund policy carefully before making a purchase.
1. No Refunds or Exchanges
Due to the nature of digital products, all sales are final, and we do not offer refunds, returns, or exchanges once a purchase has been completed. Digital products cannot be returned like physical items, and instant access is granted upon purchase.
2. Exceptions – When We May Consider Refunds
While our policy is strict, we may offer refunds in the following rare cases:
- Duplicate Purchase: If you accidentally purchase the same product twice, please contact us with proof, and we will review your case.
- Corrupt or Unusable Files: If you experience technical issues preventing access to your purchase, we will assist in troubleshooting and provide a working file. If the issue cannot be resolved, we may issue a refund.
3. Contact Us for Assistance
If you experience any problems with your download, please reach out to our support team at [your email/contact form] within 7 days of purchase. We are happy to help resolve any technical issues to ensure you receive what you paid for.
4. Buyer Responsibility
Before completing your purchase, please ensure:
✅ You have read the product description carefully.
✅ You understand that all products are digital and do not include physical copies.
✅ You have the required software or tools to use the product.
By purchasing from Dgtfile, you agree to this No Refund policy. Thank you for your understanding and support.